| Have you ever hired someone you thought was going to be a top performer and later regretted it? OR Have you ever hired someone you thought was going to be average or worse and then the person turned out to be a top performer? What if you could identify traits of the people who make top performers in that job in your organization and then identify the candidates who match those traits? ______ Have you ever advertised and posted and looked for the right person for a job and couldn't find him or her because you don't have a big pool of available job candidates in your area? What if the right person was already IN your organziation and you just had no way of identifying him or her? ______ Let CCHS help you develop a better hiring system 304-721-2967 info@cchsconsulting.com |
| Have
you ever wondered how to get the most out of your people? What
motivates them? What changes in how they are managed could make them
more productive? What can be done to resolve the conflicts between
managers and some employees? What about conflicts between 2 or 3
employees that affect the whole workforce? What if you and your managers could MEASURE job satisfaction; employee motivations; attitudes toward their employer, managers, fellow workers, and the work environment? What if you could show two employees in conflict why they aren't getting along? What if your managers could understand what they need to do to give their team members more job satisfaction and get more productivity from them? ______ Let CCHS help you analyze your workforce to improve employee engagement 304-721-2967 info@cchsconsulting.com |
| Have you ever wished there was a way to help your managers get more productivity out of their staff; to be better coaches? What if your managers knew what traits their staff members have and what traits they need to be top performers and knew how to use that knowledge to coach them? ______ Have you ever wished that your managers could see their leadership competencies (or lack of) the way that you and their peers and their direct reports see them? What if you had a tool that showed them? ______ Let CCHS help you create a better leadership and management development system 304-721-2967 info@cchsconsulting.com |
| Have
you ever found that a team full of quality oriented, analytical people
sounds good, but doesn't work without someone who is a little more
social and adds some positive attitude to the team's mix? OR Have you ever put someone in as team leader because of his or her patience, precision, and results orientation - only to find that the person lacked what was needed to take charge of the group? What if you had a tool that identified 12 factors essential for team success? ______ Let CCHS help you create a system to make your teams more effective and help your staff learn how to better relate to each other 304-721-2967 info@cchsconsulting.com |
| Have
you ever wondered if your front desk people and the others who have
direct contact with your customers/patients have
the characteristics and proficiencies essential for extraordinary
customer service? OR How to find out about those characteristics and proficiencies in candidates for those jobs? What if you had a tool that identified the things that scientific research shows to be important in a customer service staff member? ______ Have you ever thought about the aspects of customer service that form your organization's expectations of how the clients should be treated and how you could train and coach your staff in those things? What if you had a tool that identified how your organization wants customers treated AND told you what your customer service staff believes about those same issues? ______ Let CCHS help you develop a system that identifies customer service expectations for your organization, the characteristics and proficiencies of your staff, and helps you coach and train that staff. 304-721-2967 info@cchsconsulting.com |
| Have
you ever wondered how your managers/supervisors rate in the essential
leadership competencies needed for effective leadership performance? What if you had a tool that rated the manager on 18 job skills in areas such as Communication, Task Management, Adaptability, Leadership, and Production? ______ Let CCHS help you develop a system that identifies those competencies in your managers and then works with them to develop skills in the weak areas. 304-721-2967 info@cchsconsulting.com |